Privacy Policy

1. Introduction

NETHUB DUKEL ("we," "our," or "us") operates ViralVibe, a social media management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, in compliance with Ghana's Data Protection Act, 2012 (Act 843) and international privacy standards.

2. Information We Collect

Personal Information

• Name, email address, and contact information
• Account credentials and authentication data
• Payment information (processed securely through third-party providers)
• Profile information and preferences

Social Media Data

• Social media account information you connect to our platform
• Posts, content, and engagement metrics
• Audience demographics and analytics data

Technical Information

• IP address, browser type, and device information
• Usage patterns and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide and maintain our social media management services
• Process payments and manage your subscription
• Send important updates and notifications
• Improve our platform and develop new features
• Provide customer support and respond to inquiries
• Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in providing our services
• Social Media Platforms: When you authorize us to post on your behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

6. Your Rights

Under Ghana's Data Protection Act and international privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Delete your personal information
• Object to processing of your data
• Data portability
• Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

8. International Transfers

Your information may be transferred to and processed in countries other than Ghana. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: