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Cookie Policy

Last updated: January 2025

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

NETHUB DUKEL uses cookies on the ViralVibe platform to enhance your experience and provide our services effectively. We use cookies for the following purposes:

  • Authentication and security
  • Remembering your preferences and settings
  • Analyzing website traffic and usage patterns
  • Improving our services and user experience
  • Providing personalized content and features

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Authentication cookies: Keep you logged in to your account
  • Security cookies: Protect against cross-site request forgery
  • Load balancing cookies: Distribute traffic across our servers

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

  • Preference cookies: Remember your settings and preferences
  • Language cookies: Remember your language selection
  • Theme cookies: Remember your display preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics: Track website usage and performance
  • Usage analytics: Understand feature usage and user behavior
  • Performance monitoring: Monitor website performance and errors

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements.

  • Advertising cookies: Show relevant ads based on your interests
  • Social media cookies: Enable social media sharing features
  • Conversion tracking: Measure the effectiveness of our marketing campaigns

4. Third-Party Cookies

We may use third-party services that set cookies on our behalf. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Social Media Platforms: For social login and sharing features
  • Payment Processors: For secure payment processing
  • Customer Support: For live chat and support features

5. Managing Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Set exceptions for specific websites

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can choose to:

  • Accept all cookies
  • Accept only essential cookies
  • Customize your cookie preferences

Opt-Out Links

You can opt out of certain third-party cookies using these links:

6. Cookie Retention

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period (typically 1-2 years)
  • Authentication cookies: Expire after 30 days of inactivity
  • Preference cookies: Remain for up to 1 year

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

  • You may need to log in repeatedly
  • Your preferences and settings may not be saved
  • Some features may not work as expected
  • You may see less relevant content and advertisements

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

NETHUB DUKEL

Email: privacy@nethubdukel.com

Address: Accra, Ghana

Phone: +233 XX XXX XXXX